Privacy policy

Effective Date: 15/08/2025

At CocoSmile India, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or make a purchase from https://cocosmile.in/

CocoSmile India is operated by Iscoot Moters India LLP, based in Bhopal, Madhya Pradesh, India.

1. Information We Collect

When you visit or interact with our website, we may collect the following information:

a. Personal Information

  • Name

  • Phone number

  • Email address

  • Billing and shipping address

  • Payment details (processed securely via third-party payment gateways; we do not store card details)

b. Automatically Collected Information

  • IP address

  • Browser type and device information

  • Pages visited and time spent on the site

  • Cookies and similar tracking technologies

2. How We Use Your Information

We use the collected information to:

  • Process and fulfill your orders

  • Communicate with you about orders, returns, or inquiries

  • Improve our website, products, and customer experience

  • Send promotional emails or offers (only if you opt in)

  • Prevent fraud and ensure secure transactions

  • Comply with legal and regulatory requirements

3. Cookies & Tracking Technologies

We use cookies to:

  • Enable essential website functionality

  • Understand user behavior and improve site performance

  • Provide personalized shopping experiences

You can control or disable cookies through your browser settings, but some features of the site may not function properly.

4. Sharing of Information

We do not sell or rent your personal data.

Your information may be shared only with:

  • Payment gateway providers (for secure payments)

  • Shipping and logistics partners (to deliver your order)

  • IT and analytics service providers

  • Government or legal authorities if required by law

All third parties are obligated to keep your information secure.

5. Data Security

We implement reasonable technical and organizational security measures to protect your personal information against unauthorized access, misuse, or disclosure.

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to:

  • Access the personal information we hold about you

  • Request correction or deletion of your data

  • Withdraw consent for marketing communications

To exercise these rights, please contact us at info@cocosmile.in

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to read their privacy policies.

8. Children’s Privacy

CocoSmile India does not knowingly collect personal information from children under the age of 18 without parental consent. If you believe a child has provided personal data, please contact us immediately.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.

10. Contact Information

If you have any questions or concerns about this Privacy Policy, please contact us:

CocoSmile India
Operated by Iscoot Moters India LLP

📞 Phone: +91 7225-089501
📧 Email: info@cocosmile.in

📍 Address:
386/1, 367, 374 Maple High Street, Narmadapuram Road, Bawaria Kalan, Bhopal, Madhya Pradesh – 462026 India