Terms of service

Effective Date: 15/08/2025

Welcome to CocoSmile India. These Terms & Conditions govern your use of our website https://cocosmile.in/

and the purchase of products from us.

CocoSmile India is operated by Iscoot Moters India LLP, based in Bhopal, Madhya Pradesh, India.

By accessing or using our website, you agree to be bound by these Terms & Conditions. If you do not agree, please do not use our website.

1. Definitions

  • “We”, “Us”, “Our” refers to CocoSmile India / Iscoot Moters India LLP

  • “User”, “You”, “Customer” refers to any person accessing or purchasing from the website

2. Eligibility

You must be at least 18 years of age or using the website under parental/guardian supervision to make a purchase.

3. Products & Services

  • All product descriptions, images, and prices are provided for reference and may vary slightly.

  • Product colors may differ due to screen resolution and lighting.

  • We reserve the right to modify or discontinue any product without prior notice.

4. Pricing & Payment

  • All prices are listed in Indian Rupees (INR) and are inclusive of applicable taxes unless stated otherwise.

  • Payments are processed securely through third-party payment gateways.

  • We do not store or process your card or UPI details directly.

5. Orders & Acceptance

  • Order confirmation does not guarantee acceptance.

  • We reserve the right to cancel or refuse any order due to:

    • Product unavailability

    • Pricing or technical errors

    • Suspected fraud or misuse

In such cases, any payment received will be refunded as per our Return & Refund Policy.

6. Shipping & Delivery

  • Estimated delivery timelines are provided for reference only.

  • Delays caused by logistics partners, weather, or unforeseen circumstances are beyond our control.

  • Shipping details will be shared once the order is dispatched.

7. Cancellation, Returns & Refunds

All cancellations, returns, and refunds are governed by our Return & Refund Policy, available on our website.

8. User Responsibilities

By using this website, you agree that you will not:

  • Use the website for unlawful or fraudulent purposes

  • Provide false or misleading information

  • Attempt to damage, hack, or disrupt the website

  • Violate any applicable Indian laws or regulations

9. Intellectual Property

  • All content on this website, including text, images, logos, designs, and graphics, is the property of CocoSmile India unless stated otherwise.

  • Unauthorized use, reproduction, or distribution is strictly prohibited.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their content, policies, or practices.

11. Limitation of Liability

CocoSmile India shall not be liable for:

  • Indirect or incidental damages

  • Delays or failures beyond reasonable control

  • Misuse of products contrary to provided instructions

Our maximum liability shall not exceed the amount paid for the product.

12. Indemnification

You agree to indemnify and hold harmless CocoSmile India and Iscoot Moters India LLP from any claims arising from your misuse of the website or violation of these Terms.

13. Privacy

Your use of the website is also governed by our Privacy Policy.

14. Governing Law & Jurisdiction

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.

Any disputes shall be subject to the exclusive jurisdiction of courts in Bhopal, Madhya Pradesh.

15. Changes to Terms

We reserve the right to update or modify these Terms & Conditions at any time. Changes will be effective once posted on this page.

16. Contact Information

For any questions regarding these Terms & Conditions, contact:

CocoSmile India
Operated by Iscoot Moters India LLP

📞 Phone: +91 7225-089501
📧 Email: info@cocosmile.in

📍 Address:
386/1, 367, 374 Maple High Street, Narmadapuram Road, Bawaria Kalan, Bhopal, Madhya Pradesh – 462026 India